My consultations cover a wide range of professional needs
by focusing on both the dining room experiences and behind-the-scenes operations, Lynch Pin Consulting ensures that every aspect of your business contributes to a seamless and memorable customer journey. My commitment to innovation and excellence means that you can trust me to deliver results that not only meet but exceed your expectations.
My services
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Project Management
Launching a new business or making adjustments to your current operations is a significant challenge. Lynch Pin is here to collaborate with you in defining and reaching your objectives. No project is too minor when it comes to improving your work environment for both your staff and your guests.
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Staff Training
With extensive experience in training colleagues and staff, Lynch Pin can tailor specific training objectives for your team. Some examples include enhancing training materials, conducting quizzes for team members, facilitating hands-on training sessions, and providing in-service support.
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Steps of Service
A crucial element of employee training is grasping the Steps of Service for your restaurant or catering business. It's vital to have a well-defined procedure established and upheld by the management team to foster a successful workforce. Lynch Pin can assist in refining both your kitchen and dining room service steps to guarantee exceptional guest experiences.
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Point of Sale
Often overlooked by restaurant managers, the Point of Sale system is crucial for enhancing staff efficiency and ensuring managerial success. Lynch Pin can upgrade and streamline these systems, while also providing training to help team members make the most of their POS tools, such as Toast, Square, and Salido.
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Reservations
The reservations system of a restaurant can significantly impact your profit and loss statement. By making adjustments to turn times, availability, floor plan, and Maître D training, Lynch Pin can optimize your seating each night, ensuring both maximum profitability and an excellent guest experience.
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Expediting
Effective communication between the kitchen and dining area can determine the success of an establishment. This extends beyond simply reading tickets; it encompasses a deep understanding of product knowledge and a comprehensive grasp of the entire operation.